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Live Online Education FAQ

Live (Synchronous) Online Education FAQ Questions

Questions & Answers

Who do I contact for questions or information about live online education?

Please contact us at ol-help@appraisalinstitute.org or 877-674-2447.

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How does live online (synchronous) education work?

The Appraisal Institute has made achieving excellence a little easier.

1. Simply log in each morning from your computer.
2. Greet your instructor and classmates who will be logged on from their computers.
3. Discuss and debate course material in real time from your desktop.
4. Use a variety of interactive tools including chat, polls, and (optional) webcams.

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What materials do I receive?

Prior to the class start date, you will receive all materials needed for the course. For AE synchronous programs, materials can be shipped out or downloaded from the Knowledge Center. For CE synchronous programs, materials are downloaded only from the Knowledge Center.

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How is attendance measured?

The Appraisal Institute and state regulators take attendance very seriously. Participation is used to measure attendance in live online programs. This includes logging in each morning and after breaks, completing online polls and quizzes, answering discussion questions, and contributing to interactive group activities. Failure to participate in program activities to insure attendance will be grounds for dismissal from the program or withholding of program credit.

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What is the schedule for live online education programs?

Note: Live online offerings usually are segmented into several 3-4 hour sessions, instead of whole days.  Schedules may differ by offering.  Always check your particular offering when you register.  A typical schedule for a live online advanced education (AE) course is presented here:

To accommodate students across the United States, class begins each morning at 8:00AM Pacific time (9:00 AM Mountain, 10:00 Central, 11:00 AM Eastern). Each class runs for four (4) hours each day with at least two breaks during that time. The course runs for eight (8) half-days over two weeks as follows:
Times shown are Pacific.
Monday 8:00 – 12:00 PM
Tuesday 8:00 – 12:00 PM
Wednesday 8:00 – 12:00 PM
Thursday 8:00 – 12:00 PM
(No class on Friday, Saturday, or Sunday)
Monday 8:00 – 12:00 PM
Tuesday 8:00 – 12:00 PM
Wednesday 8:00 – 12:00 PM
Thursday 8:00 – 12:00 PM 

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What hardware and software do I need?

After registration you will receive a link to a small download of the synchronous software. The software runs on almost all operating systems and popular browsers. You can connect to audio using either your computer or your telephone. A headset is recommended for either audio option. For complete system requirements, see http://www.gotomeeting.com/fec/training/online_training_software_support (Question #3).

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How do I take the exam at the end of the course?

Synchronous continuing education (CE) seminars do not have exams.  Only synchronous advanced education (AE) courses have exams (i.e. Advanced Income, Advanced Market Analysis and Highest & Best Use, Quantitative Analysis). 

The exam for a synchronous AE course is taken offline at a Pearson testing center. Locations are available nationwide: http://www.pearsonvue.com/ai/locate/. You will have up to 90 days after the course ends to schedule and complete the exam. More details about testing centers and exam procedures can be found at http://appraisalinstitute.angellearning.com/AngelUploads/Content/Test_LOR/ExamFAQs.html

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