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Transfer/Cancel/Extend & Other

Process an Extension or Cancellation

If you do not use the online education system to make changes, or contact us to make alternatives arrangements, within the official program duration, all tuition and materials fees will be forfeited.


If you are unable to complete an online program once it begins, you may request an extension.

Only one sixteen (16) day extension is available. The extension may be purchased during the online program or during a grace period up to sixteen (16) days after the official program expiration date. Extensions after the sixteen (16) day grace period following the official seminar expiration date can only be granted by Education Delivery Services (EDS); please contact the Education Department for more information.

Extension, $30.00 fee.

Purchase Extension


If you are unable to complete an online program once it begins, you may cancel out of the program before the official end date. The following tuition refund policy is in effect for canceled online program based on the amount of material completed in a program:

  • Less than 25% of the program completed: $60 cancellation fee
  • More than 25% of the program completed: no tuition refund

Note: Once you cancel out of a program, you must start the program over at the beginning in any later enrollments. You cannot be placed into the program where you left off before canceling.

Purchase Cancellation

Program Material

On applicable seminars, beginning 4 weeks before the offering start date, program material will be shipped directly to the student. If this material has been shipped and you request a registration cancellation, you will automatically be charged a $25.00 fee and you may keep the material. Once the fee is charged, your refund will be processed. Material returns are no longer accepted.

Cancel Offering, $25.00 material fee.

For online technical solutions, please contact visit the Appraisal Institute Online Technical Support page.

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