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Important Announcement

On October 1st, the Appraisal Institute will launch changes to the My Account portion of the AI website which will enhance your online user experience. 
On September 26, 27, 28, 29, and 30, significant service functionalities will not be available to you either via the AI website or through contacting AI staff. Among the functionalities which will not be available are:

  • Registration for most AI courses, seminars and other education events.
  • Purchases of textbooks, webinars and other items in the AI online store. 
  • Self-service features available in My Account, including, but not limited to:
    • Join applications
    • Continuing Education information and submittal
    • Category change applications
    • Profile updates

From September 26th through 30th, education certificate availability will also be limited.

Access to AI's public website,, online learning features and access to education transcripts will remain available.

Important note, while online learning will be available, if you complete a program between September 26 and October 1, the program completion will not be recorded until after October 1. If you have a license renewal on September 30, it is highly recommended that you complete your program by end of day September 25.

We ask that you please plan ahead for this service disruption.

You may contact the AI Service Center with any questions at or 888-756-4624.

For Education related questions, please contact or 312-335-4207.

Thank you for your patience as we implement this upgrade.

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