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    How to Contact the Appraisal Institute

    Knowledgeable representatives are available to help answer questions with you with your membership and other service needs.

    Appraisal Institute
    200 W. Madison
    Suite 2000
    Chicago, IL 60606

    (888) 756-4624
    8:00 a.m. - 5:00 p.m. Central Time

      Contact Service Center

    Contact Cindy Chance, CEO

    Appraisal Institute Service Center
    General information about the Appraisal Institute, AI PAREA, and AI accounts, including login issues, payment of annual dues and establishing payment plans, ordering AI publications over the phone and much more. Open Monday - Friday, 8 a.m. to 5 p.m. Central Time.    

    Technology-Based Education
    Online Education information for online on-demand, online live (synchronous), and webinar programs. Includes inquiries about registration, administrative and technical support, certificates, and state and AI CE credit.  

    Classroom Education Delivery
    Inquiries on course examinations, reporting credit to your state, all classroom education related questions - including national classroom, chapter classroom, client education and classroom instructors. Also includes classroom residential demonstration alternative courses, and the Capstone programs.

    State Certification
    Inquire if you do not see an approval listed for the course and format for the state in which you want to receive credit. Additionally, connect with us if you do not see your course completion certificate on your AI profile for nationally developed courses, or if your certificate does not reflect the correct information.

    Contact your local chapter directly if you attended a chapter-developed course and have an inquiry about your certificate. Chapter Directory

    Appraisal Institute is an education provider and cannot provide you with state-specific appraiser license requirements – however, we are happy to point you in the right direction. For questions related to your state license or how to obtain a license in your state, please contact your state directly. State Contact Information

    Admissions & AI CE Program    
    Information on admissions to and affiliation with AI, designation and AI CE requirements, Designated member status changes and readmission.

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