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Contact Education Department

Please use the links below to email the Education department or call us at the number listed below. Additionally, FAQ's regarding online, live online, and webinars are included at the bottom of the page.

Contact Classroom Education 

Online Education Inquiries

  • How do you take online education?
  • Are there materials with online education?
  • Can I take on-demand online education at my own pace?
  • What is the difference between on-demand online education and synchronous education?
  • I need assistance with registration.
  • Where can I find a list of online classes and prices?
  • Is online education approved in my state?
  • I did not receive my introductory email to start my program.
  • I need to cancel my online program.
  • I need to request an extension.
  • I did not pass the quiz. How long does it take for the instructor to get back to me?
  • At what point can I print the materials?
  • I did not receive my online education certificate or need a new one issued.
Contact Online Education 
  • I log in, but do not see the program for which I am registered.
  • I receive a blank or black screen.
  • I cannot move to the next module as it keeps asking me for a password.
  • I keep getting kicked out of my class; it has timed out.
  • I was in the middle of my quiz and it the class started over again.
  • I finished my quiz and it said I did not complete it.
  • The system will not allow me to answer a question.
Online Technical Support 

Online Education FAQ's

On Demand (Self-Paced) Online Education FAQs

On Demand (Self-Paced) Online Education USPAP FAQs

Live Online (Synchronous) and Webinars FAQs


Classroom Education: 866-941-2128 (toll-free) or 312-335-4207
Online Education: Phone: 877-674-2447 (toll-free) or 312-335-4473

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