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    Business Practices and Ethics

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    Date
    November 9, 2026
    Time
    8:30AM - 3:30PM (PST)
    Sponsor
    Northern California Chapter
    Location
    It's Synchronous - Learn Where it is Comfortable and Convenient for You!
    Conducted via ZOOM
    Instructor
    Jacinto A. Munoz, Jr., MAI, SRA, AI-GRS, AI-RRS
    Class Time
    6 Hours
    Full Price
    $235.00
    AI Price
    $185.00
    Enroll by October 2 and save $60!
    View Pricing Options
    Course Description
    This important course provides information about standards and ethics requirements for valuers in general and, more specifically, for valuers who belong to the Appraisal Institute. Through discussion questions and examples, you’ll identify behavior and actions that illustrate violations of the Code of Professional Ethics, and you’ll learn how referrals can be made. You’ll get an introduction to the Appraisal Institute Guide Notes to the Standards of Professional Practice and see how the Guide Notes can be used to resolve everyday appraisal practice problems. Finally, you’ll learn about common errors in appraisal reports and review reports, and they respond to questions about challenges that arise in appraisal practice such as requests for updates and requests to change or add intended users.

     The content emphasizes:

    • Business practices issues, such as how to respond to seemingly unreasonable requests, how to address client pressure, and how to approach a complex assignment
    • Which standards apply to Appraisal Institute Designated Members, Candidates for Designation, and Associate Members, and when they apply
    • The key principles of the Standards of Valuation Practice
    • How to identify and avoid behavior that violates the Standards of Valuation Practice
    • The correct way to use the Appraisal Institute designations, emblems, and logo
    • Understanding of the Appraisal Institute enforcement process
    Who Should Enroll
    • Designated members
    • Associate Members
    • Those interested in readmitting to the Appraisal Institute
    AI CE Points
    Attend:
    30
    State Approvals
    State QE/CE Course & Exam Course Only Exam Only Delivery Format Start Date Expire Date State Code
    AL CE 6 6 Synchronous 11/14/2024 09/30/2026 C02780
    AR CE 6 6 Synchronous 09/15/2025 09/15/2027 AI048
    AZ CE 6 6 Synchronous 06/25/2023 06/25/2026 68531
    CA CE 6 6 Synchronous 02/16/2023 03/18/2027 19 CP 754601363
    CO CE 6 6 Synchronous 06/26/2023 04/11/2026 2402
    CT CE 6 6 Synchronous 01/08/2025 06/25/2026 AAL.001348
    DC CE 6 6 Synchronous 01/18/2024 02/28/2026 3998
    DE CE 6 6 Synchronous 06/25/2023 06/25/2026 68531
    FL CE 6 6 Synchronous 05/08/2023 05/07/2027 0010548
    GA CE 6 6 Synchronous 01/01/2022 06/25/2026 74057
    HI CE 6 6 Synchronous 01/13/2024 06/25/2026 24-209
    IA CE 6 6 Synchronous 06/26/2023 06/25/2026 A518-1047
    ID CE 6 6 Synchronous 06/26/2023 06/25/2026
    IL CE 6 6 Synchronous 01/01/2025 12/31/2026 575.010347
    IN CE 6 6 Synchronous 06/25/2023 06/25/2026 68531
    KS CE 6 6 Synchronous 01/01/2026 12/31/2026 C119-27
    KY CE 6 6 Synchronous 05/31/2025 06/30/2026
    LA CE 6 6 Synchronous 01/01/2024 06/25/2026 A0011
    MA CE 6 6 Synchronous 04/15/2024 06/25/2026 00120077
    MD CE 6 6 Synchronous 06/25/2023 06/25/2026 68531
    ME CE 6 6 Synchronous 06/25/2023 06/25/2026 68531
    MI CE 6 6 Synchronous 03/27/2025 03/27/2028 20-1292534
    MN CE 6 6 Synchronous 04/01/2023 03/31/2027 1034998
    MO CE 6 6 Synchronous 04/15/2022 06/25/2026
    MS CE 6 6 Synchronous 11/24/2025 06/25/2026 MAB #50251
    MT CE 6 6 Synchronous 06/26/2023 06/25/2026 REA-CEC-REC-16799
    NC CE 6 6 Synchronous 01/01/2026 12/31/2026 4290
    ND CE 6 6 Synchronous 06/25/2023 06/25/2026 68531, CE-223043
    NH CE 6 6 Synchronous 06/26/2023 06/25/2026
    NJ CE 6 6 Synchronous 07/16/2025 06/25/2026 2025-3037
    NM CE 6 6 Synchronous 06/23/2023 06/25/2026 4260
    NV CE 6 6 Synchronous 04/01/2024 03/31/2026 CE.0009683-A
    NY CE 6 6 Synchronous 12/19/2025 12/31/2026 A5148-06
    OH CE 6 6 Synchronous 01/01/2026 12/31/2026 084600502A 25
    OK CE 6 6 Synchronous 06/26/2023 06/25/2026 714
    OR CE 6 6 Synchronous 06/26/2023 06/25/2026 APIN-C-0523-8986
    PA CE 6 6 Synchronous 06/26/2023 06/25/2026
    PR CE 6 6 Synchronous 06/25/2023 06/25/2026 68531
    SC CE 6 6 Synchronous 09/01/2024 08/31/2026 AC . 1930
    SD CE 6 6 Synchronous 03/05/2025 06/25/2026 SD 1334 CE
    TN CE 6 6 Synchronous 04/01/2025 03/31/2027 2281
    TX CE 6 6 Synchronous 06/03/2025 06/25/2026 TX Provider #: 10 Course #: 43984
    UT CE 6 6 Synchronous 11/24/2025 06/30/2027 AC250415, AC2500618
    VA CE 6 6 Synchronous 06/25/2023 06/25/2026 68531
    VT CE 6 6 Synchronous 03/19/2025 03/19/2029
    WA CE 6 6 Synchronous 06/26/2023 06/25/2026 A20106163
    WI CE 6 6 Synchronous 06/25/2023 06/25/2026 68531
    WV CE 6 6 Synchronous 06/26/2023 06/25/2026
    WY CE 6 6 Synchronous 06/23/2023 06/22/2026 1543
    Course Objectives
    • Identify the purpose of the Code of Professional Ethics and Standards of Professional Appraisal Practice of the Appraisal Institute and recognize how those documents apply to Appraisal Institute Designated Members, Candidates for Designation, Associate Members and Affiliate Members.
    • Recognize how to apply better appraisal business practices, especially regarding client relationships.
    • Identify the major steps in the enforcement of the Appraisal Institute peer review system.
    • Recognize the guidance offered by the Guide Notes to the Standards of Professional Appraisal Practice of the Appraisal Institute.
    • Identify opportunities for improving professionalism.
    • Recognize common ethical dilemmas and identify strategies for resolving them.
    Course Details

    Program Overview:
    Table of Contents and Overview
    Course Schedule

    Assignments:
    No

    Equipment:
    None

    Additional Information:

    Course Materials Include:

    • Course Handbook (229 pp.)
    • AI Professional Practices Booklet Supplement (162 pp.)
    • AI Designations Manual (12 pp.)

    Note. The AQB approved this course for 6 hours of CE. Check with your state for approved credit hours.

    Requirements:
    None specified

    Course Materials & Recommended Books
    Pricing Options
    Rate Full Price AI Price
    Early-Bird
    Today thru 10/02/2026
    $235.00 $185.00
    Standard
    10/03/2026 thru 10/23/2026
    $295.00 $265.00
    Late
    After 10/24/2026
    $345.00 $315.00
    Additional Course Offerings
    Sponsor Date Location Format
    Florida Gulf Coast Chapter February 19, 2026 Synchronous View Details Register
    South Florida Chapter February 19, 2026 Synchronous View Details Register
    Northeast Florida Chapter February 19, 2026 Synchronous View Details Register
    East Florida Chapter February 19, 2026 Synchronous View Details Register
    Appraisal Institute On Demand Online View Details Register
    San Diego Chapter March 9, 2026 San Diego, CA Classroom View Details Register
    Appraisal Institute March 13, 2026 Synchronous View Details Register
    Metropolitan New York Chapter March 19, 2026 Synchronous View Details Register
    Long Island Chapter April 17, 2026 Synchronous View Details Register
    Delaware Chapter April 22, 2026 Synchronous View Details Register
    Virginia Commonwealth Chapter April 22, 2026 Synchronous View Details Register
    North Star Chapter May 4, 2026 Maple Grove, MN Classroom View Details Register
    Hampton Roads Chapter May 19, 2026 Synchronous View Details Register
    Maryland Chapter May 19, 2026 Synchronous View Details Register
    Southern New Jersey Chapter June 10, 2026 Synchronous View Details Register
    Washington DC Metropolitan Area Chapter June 10, 2026 Synchronous View Details Register
    Metro New Jersey Chapter June 12, 2026 Branchburg, NJ Classroom View Details Register
    Great Lakes Chapter June 12, 2026 Flint, MI Classroom View Details Register
    Connecticut Chapter June 13, 2026 Synchronous View Details Register
    Florida Gulf Coast Chapter June 25, 2026 Synchronous View Details Register
    South Florida Chapter June 25, 2026 Synchronous View Details Register
    Northeast Florida Chapter June 25, 2026 Synchronous View Details Register
    East Florida Chapter June 25, 2026 Synchronous View Details Register
    Northern California Chapter July 8, 2026 Synchronous View Details Register
    Southern California Chapter October 29, 2026 Santa Ana, CA Classroom View Details Register
    Event Information

    The ZOOM and Material Links can only be sent to those who provide their Photo IDs (driver's license) in advance directly to lisa@norcal-ai.org


    * * * * * Please review the entire section below. * * * * *

    It contains IMPORTANT SPECIFIC details about the November offering that you are registering for
    sponsored by the Northern California Chapter

    925/932-7753   l    916/972-9700
    https://norcal-ai.org/
    lisa@norcal-ai.org



    Photo ID Required to Complete Your Registration

    Please send a copy of your Driver's License or Photo ID to lisa@norcal-ai.org.  Feel free to cover any personal information with the exception of your photo and printed name. Quick Tip:  Cover personal information with cut-to-size Post-it-Notes or via electronic means before taking a photo with your phone or scanning.  Registrants will not be sent the ZOOM log-in link unless their DL/Photo ID is received in advance.  In the subject line of your email type "DL -  [enter your last name] BPE Nov 2026" before submitting.  ID's should be submitted to the Chapter Office  lisa@norcal-ai.org immediately upon completing this online registration.


    Program Hours and Materials
    Online check-in will begin at 8:00am on Monday, November 9.  Instruction will run from 8:30am – 3:30pm (Pacific Time) and will be conducted using ZOOM as the interactive learning platform.  There is no exam associated with this offering.  

    Beginning 4 weeks prior to the offering, all students will have access to the downloadable course materials. If you would like hardcopy (printed) materials sent to you in advance, both a print fee of $25 (subject to change) and a shipping fee (TBD) apply. [Note: Shipping fee is calculated at the time of online check-out.]


    Tips on Downloading the Course Handbook
    Students are strongly encouraged to have pre-printed (rather than electronic) materials easily accessible to enhance their learning experience

    • Log in to My Account (https://www.appraisalinstitute.org/)
    • Select Education & Events (right sidebar)
    • See list of all offerings, scroll to Business Practices and Ethics and select View
    • You will now see a box that contains downloadable program materials

    Click link(s) to download:

    - Course Handbook (229 pgs.)
    - AI Professional Practices Booklet Supplement (162 pgs.)
    - AI Designations Manual (12 pgs.)


    Need Assistance? If you have any questions or difficulty in accessing the electronic course materials required for this offering, please contact the Appraisal Institute's Education Delivery Department directly at 312-335-4207 or education@appraisalinstitute.org.  

    However, if you paid for printed materials to be pre-shipped, and you are not in receipt of them within 4 weeks of the offering date, contact AI's Education Delivery Department directly at 312-335-4207 for immediate assistance.  

    Required Texts 
    There are no additional required texts for this offering.

    Required Equipment 
    This class will be held via Interactive Technology (ZOOM).  It is the student's responsibility to have the required equipment - dependable Internet access, computer with webcam, speakers and microphone.  Some registrants may find a secondary device (ipad, phone, laptop or desktop computer) helpful during instruction.  Cell phones are better used only as a secondary rather than primary viewing device.


    ZOOM Links and Assistance
    The ZOOM link will be sent within 24-72 hours of the offering ONLY to confirmed registrants who have provided their Photo ID/DL in advance.  

    New to ZOOM?  

     

    Attendance Verification Process Effective 10/01/19
    Verified attendance certificates will be available for downloading within 15 working days of the offering

    • Logging into MyAccount portal www.appraisalinstitute.org; select the green tab
    • Select EDUCATION
    • Click on the specific offering that you are seeking the certificate for; it will show REGISTERED
    • Scroll to the very bottom of the screen to (1) COMPLETE EVALUATION FORM and (2) RETRIEVE / PRINT CERTIFICATE

    Note:  Effective 10/01/19 students will be able to access their attendance certificates 24/7 through the Appraisal Institute's netFORUM association management program.  The Northern California Chapter does not have direct access to certificates for programs held after this time. Any issues in retrieving certificates should be brought directly to the attention of the Appraisal Institute's Education Delivery Department at 312/335-4207 or education@appraisalinstitute.org.


    Confirmation Emails

    All confirmed registrants will receive a payment receipt plus a separate confirmation by email. Be sure that you can accept emails from each of the following email addresses:

    • lisa@norcal-ai.org
    • jenny@norcal-ai.org
    • lisa-norcal-ai.org@shared1.ccsend.com

    Any last-minute updates to this offering will most likely be sent from lisa-norcal-ai.org@shared1.ccsend.com (registrants should not send emails to this address). Be sure that you can accept emails from these email addresses, or these important emails may default to your spam / junk files.


    Payment Receipt
    All confirmed registrants will receive an email confirmation that will also serve as a payment receipt on the day of registration.

    • noreply@appraisalinstitute.org (confirmation details)
    • aiservice@appraisalinstitute.org (payment receipt)


    Registrants can also log into their MyAccount portal, select TRANSACTIONS to download a duplicate payment receipt.

    In addition, ZOOM details regarding logging into the offering will be sent separately from one of these emails above, most likely lisa@norcal-ai.ccsend.com


    Note: 
     If you do not receive emails on a regular basis from the Northern California Chapter (lisa@norcal-ai.ccsend.com), be sure to visit our homepage and sign-up to receive our emails.  Registrants will not want important details like ZOOM links and/or material downloads defaulting to spam / junk or be classified as undeliverable.  Those who work for financial institutions or government agencies my need to enlist the assistance of their IT Department to insure email delivery.


    Education Credit Hours and Attendance Verifications
    Those who check in late, leave early or are not visible during non-scheduled breaks may jeopardize receipt of credit.

    Appraisal Institute: Full attendance (100%) enables Designated Members and Practicing Affiliates to receive 30 AI CEC points.  This course is just one of the programs AI professionals have to complete to meet their AI Standards requirement.  Other offerings may include 2026-27 USPAP (7-Hour) CE and/or USPAP 15-Hour

    BREA Continuing: Business Practices and Ethics has been approved by the BREA (#19CP754601363) for 6-hours of CEC. Licensed/certified appraisers seeking BREA CEC must meet the 100% attendance requirement.  

    BREA Basic/QualifyingBusiness Practices and Ethics is not approved for BREA qualifying education (QE) credit.

    If you are seeking credit for this offering from a state outside of California, check with your state licensing board(s) to make sure an out-of-state offering will be accepted before registering.  It is best to speak directly with a representative from your board rather than relying on information posted to the web.  Note: Some states outside of California may have additional reporting requirements that the chapter is not able to comply with.


    Questions? Contact Us
    Northern California Chapter
    925/932-7753 l 916/972-9700
    via email


    Disclaimers
    By registering for this event, you agree that

    • your attendance may be recorded, photographed, and/or monitored at any time
    • will accept emails from the Northern California Chapter and you will add this address to your accepted list of emails - lisa-norcal-ai.org@shared1.ccsend.com
    • your contact information may be published in a networking roster
    • we may switch or change locations / presentation format based on program logistics or necessity
    • if you have a disability and may require special accommodation, please notify us in writing at least two weeks in advance to arrange for reasonable accommodation


    Lost or Damaged Items
    The Appraisal Institute nor the chapter presenting this program is not liable for lost or damaged items. This includes but is not limited to calculators, laptops, cell phones, etc.


    Cancellations
    Written cancellations received by Monday, October 26 are subject to a $30 cancellation fee. Cancellations received after that time but prior to noon on Monday, November 2, are subject to a $40 cancellation fee. No refunds for cancellations received after November 2 or for program "no shows". Cancellations can be emailed to lisa@norcal-ai.org

    We reserve the right to substitute instructors, or to cancel or modify this program (adjust format) if sufficient registrations are not received by October 1 or due to other circumstances beyond our control. In the event of cancellation, tuition fees will be refunded. All other costs incurred are the registrant’s responsibility. 


    Questions? Contact Us
    Northern California Chapter
    925/932-7753 l 916/972-9700
    via email