First Visit to the Seller’s Property

By the end of this workshop, participants will be able to:

Deliver a clear, professional, and consistent introduction that establishes credibility and trust with the homeowner
Outline key topics to address during the initial property visit that demonstrate competence while avoiding language or behaviors that could be perceived as biased or discriminatory
Explain how lenders, AMCs, agents, and the broader real estate industry evaluate appraiser professionalism and communication
Confidently present the appraisal process in a way that manages expectations and reduces misunderstandings
Respond effectively to common homeowner questions with professionalism, clarity, and authority

First Visit to the Seller’s Property equips appraisers with a professional framework for conducting homeowner interactions that build trust, demonstrate competence, and reduce risk.

Grounded in behavioral research on professionalism and communication, this interactive workshop helps participants improve first impressions, confidently explain the appraisal process, and handle homeowner questions with clarity — strengthening both reputation and business relationships across the real estate ecosystem.