Support Center

Appraisal Institute's Support Center is your all-in-one hub for answers, advice and connection. (888) 756-4624

Have questions? Find answers quickly and get expert advice.

How to Begin Your Online Course

Login to "My Account" using username/password. 

1. Click "Education and Events" on the right navigation menu.
2. Find the course under the “Online Courses” heading and click the “Begin” button.

IMPORTANT NOTE: Once this button is clicked, your access length time (e.g. 90 days) will begin. Only click when you intend to start the course. If you are returning, once you have started the course, click the “Continue” button to continue.

Student Resources

• How do I begin my online course?
• Online Education FAQ
• Exam FAQs
• HP-12C Calculator  Appraisal Institute courses require a financial calculator and the accepted model used is the HP-12C. AI education programs that require a financial calculator are developed with HP-12C keystrokes.

All Online Education

Army/USACE Realty Specialists are strongly encouraged to increase their foundational knowledge and competency of real estate valuation with self-paced Online Education Appraisal Institute courses! Click on each title below for a program description, program length, course prerequisites, and exam requirements, if applicable.

• AI on AI  The AI on AI seminar series is your chance to stay ahead of the curve and turn the hype into practical, hands-on skills
• Analyzing Operating Expenses  Learn how to better estimate operating expenses on commercial real estate
• Appraisal of Medical Office Buildings Learn the changing trends in medical practice, health insurance, and demographics are fostering changes in the design of and demand for medical office buildings
• Appraiser's Guide to Expert Witnessing  Learn vital information to help expand your real estate appraisal practice into the area of litigation support
• Appraiser's Guide to the New URAR  An in-depth exploration of the new dynamic Uniform Residential Appraisal Report (URAR) applicable to all residential property types
• Appraising Automobile Dealerships Explore the relationship between the auto industry, auto dealership enterprises, and real property
• Appraising Condos, Co-ops, and PUDs Focuses on how to appraise single-family attached homes like condominiums, cooperatives, and townhouses
• Appraising Residential Property on Tribal Lands in Closed Market Areas  Understand the issues, realities, principles, and procedures of appraising residential property within Native American reservations 
• Appraising Restaurants  Real-life case studies that explore issues unique to restaurants
• Basic Appraisal Principles  Every professional within valuation services, begins their journey with Basic Appraisal Principles
• Basic Appraisal Procedures  Apply the principles and concepts learned in Basic Appraisal Principles
• Business Practices and Ethics Provides information about standards and ethics requirements for valuers in general and, more specifically, for valuers who are members of the Appraisal Institute.
• Case Studies in Appraising Green Residential Buildings Case studies to familiarize you with the concepts of green building in the Residential space
• Eminent Domain and Condemnation  Discover the unique valuation and reporting issues confronting appraisers who participate in the eminent domain and condemnation arena
• Excel Applications for Valuation Learn how to use Microsoft Excel and Excel templates in order to meet modern appraisal market demands
• Expand Your Practice: Arbitration Do’s and Don'ts  Helping valuation professionals serve as arbitrators, testifying expert witnesses, or consultants
• FHA Appraising—Principles and Procedures  This seminar addresses the tough questions that others often sidestep. It explains what Handbook 4000.1 is really saying when FHA requires you to do certain things
• Fundamentals of Apartment Appraising  Explore non-institutional-grade apartment projects issues and principles that apply to institutional-grade or investment-grade properties
• Fundamentals of the Uniform Appraisal Standards for Federal Land Acquisitions Learn tje rules for appraising federal land acquisitions, as outlined in the federal guidelines known as the Uniform Appraisal Standards for Federal Land Acquisition (UASFLA)
• General Appraiser Income Approach/Part 1 Learn the time value of money, the six financial functions of a dollar, and important associated concepts
• General Appraiser Income Approach/Part 2 Understand how to complete a thorough treatment of discounted cash flow (DCF) analysis
• General Appraiser Market Analysis and Highest & Best Use  The essential relationships between market analysis, highest and best use, the three approaches to value, and the final value opinion are covered in this AQB-approved course
• General Appraiser Site Valuation and Cost Approach This is a practical, hands-on course that concerns two basic aspects of real estate appraisal: land/site valuation and the development of the cost approach
• General Demonstration Report Writing  This program focuses on the mechanics of demonstration appraisal report writing and will help ensure that your presentation is logical and understandable
• International Equivalency Course: General  This course has been designed to aid professional real property valuers located throughout the world in establishing a standardized measurement of their individual valuation knowledge, expertise, and experience

AI Online Education

• Measure It Right! – Using the ANSI-Z765-2021 Standard for Residential Properties This program is designed to walk you through the measurement steps used in measuring, calculating and reporting improved and unimproved residential area
• Practical Applications in Appraising Green Commercial Properties This program introduces participants to a broad range of valuation problems encountered when appraising green commercial buildings, conventional buildings with green features, and conventional buildings in today’s markets that are increasingly influenced by sustainability and green building
• Practical Applications of the Residential Sales Comparison Approach  Designed for appraisers who have some knowledge of the process and who wish to advance their skill set and review the basic procedures of sales comparison analysis
• Practice Examination Questions for Real Estate Appraisers This test prep guide provides practice problems you need to know to take and pass your state licensing or certification examination
• Rapid Response: Market Analysis in Volatile Markets  This seminar shows you how to locate contemporary data for your clients and will show you how to rapidly and accurately read and report on market changes
• Rates and Ratios: Making Sense of GIMs, OARs, and DCF  This seminar provides a conceptual framework for thinking about key relationships among models, ranging from gross income multipliers to discounted cash flow models
• Residential Market Analysis and Highest & Best Use This course provides a fresh look at the relationship between market analysis and highest and best use
• Residential Report Writing and Case Studies This course will show you how to produce convincing appraisal reports in your daily practice
• Residential Sales Comparison and Income Approaches  Through two in-depth case studies, this introductory course provides you with the techniques necessary for completing the sales comparison and income capitalization approaches of the valuation process
• Residential Site Valuation and Cost Approach  This course focuses on the valuation of vacant land parcels and the development of the cost approach
• Residential and Commercial Valuation of Solar Expand your knowledge base to understand how electricity and solar PV is priced, and to understand how solar PV systems function to develop a credible value
• Reviewing Residential Appraisals and Using Fannie Mae Form 2000  This seminar presents key information for residential appraisers who review reports or would like to learn about this type of work
• Small Hotel/Motel Valuation  This seminar will give you an opportunity to examine the unique business aspects, demands, and challenges involved in appraising lodging properties - particularly the limited-service hotel
• Subdivision Valuation  This seminar provides an overview of subdivision valuation methodology as it relates to the valuation of improved subdivisions
• Supervisory Appraiser/Trainee Appraiser Course  This four-hour course will address the national minimum requirements, responsibilities, and expectations for Trainee Appraisers and Supervisory Appraisers that are included in the AQB's required course outline
• The Discounted Cash Flow Model: Concepts, Issues, and Applications  Developed for appraisers with varied appraisal backgrounds, this seminar focuses on the basic concepts and principles of discounted cash flow valuation and modeling
• Thinking Outside the Form: Tools, Techniques, and Opportunities for Residential Appraising  This seminar coins a new, similar phrase for residential real estate appraisers: "thinking outside the form"
• Understanding and Appraising Residential REOs  This program begins with an overview of the history related to current foreclosure practices
• Using Your HP-12C Financial Calculator  This seminar introduces you to financial calculators that are used by commercial real estate professionals
• Valuation Bias and Fair Housing Laws and Regulations This AQB CAP approved course meets the Valuation Bias and Fair Housing Laws and Regulations Outline from the Real Property Qualification Criteria.

Realty Specialists

Army/USACE Realty Specialists are strongly encouraged to increase their foundational knowledge and competency of real estate valuation with self-paced Online Education Appraisal Institute courses.

The online programs listed directly below have no course prerequisites. Click on each title for a description, length and exam, if applicable.

• AI on AI
• Basic Appraisal Principles  (Excellent foundational knowledge!)
• Basic Appraisal Procedures
• Analyzing Operating Expenses 
• Appraisal of Medical Office Buildings
• Appraisers Guide to Expert Witnessing
• Appraising Condos, Co-ops, and PUDs
• Appraising Residential Property on Tribal Lands in Closed Market Areas
• Appraising Restaurants
• Expand Your Practice: Arbitration Do’s and Don’ts
• Eminent Domain and Condemnation
• FHA Appraising – Principles and Procedures
• Fundamentals of the Uniform Appraisal Standards for Federal Land Acquisitions
• Small Hotel/Motel Valuation
• The Discounted Cash Flow Model: Concepts, Issues and Applications

The full suite of online courses is available here! 

Important Note: Before registering, be sure to read the course description and course prerequisites. Certain courses in the overall list have course prerequisites that require courses to be taken in sequence.